English:
Very poor color. I had specifically sent a picture, and was assured it would be the same color. Unfortunately, this is not the case and now I am not getting my money back.
French:
Très mauvaise couleur. J’avais spécifiquement envoyé une photo, et on m’avait assuré que ce serait la même couleur. Malheureusement, ce n’est pas le cas et maintenant je ne récupère pas mon argent.
Spanish:
Muy mal color. Envié específicamente una foto, y me aseguraron que sería el mismo color. Desafortunadamente, no es el caso y ahora no me devuelven mi dinero.
رد من المورِّد:
Honesty is the basis of dealing with people, and this principle applies not only to us sellers, but also to you buyers.
You told us you were buying DTF ink, one bottle of each color, so we shipped it as quickly as you told us to. So what's the problem?
Do you blame us sellers just because you requested a refund from Ali platform but it was rejected by the platform with insufficient reasons?
Reviews are the platform for real buyers to express the applicable experience and give for others to refer to, and should not become a tool to hurt us. This is a kind of misleading for customers who really need this product.
We believe that real buyers will have the ability to recognize the authenticity of reviews.
We will continue to provide customers with high quality and cost-effective products and services.
26 Mar 2024